Category: Workplace Wellbeing

  • 7 Simple Steps to Mental Wellbeing

    The topic of mental health was already gaining momentum in the workplace prior to the onslaught of Covid. Often looked at in binary terms of those who are healthy and those who have mental illness. The truth, however, is that mental wellness covers a huge spectrum. Even those who are “mentally healthy” can still improve their mental wellness. Is your mental wellness solely your responsibility or does your employer have a role to play in supporting you in this area?  Without self-awareness and knowledge of how to maintain our mental health, poor mental health is something that can affect anyone of us.

    Employers certainly have a lot to gain in ensuring a healthy, happy workforce. A recent study conducted by Cary Cooper and Philip Drew of Oxford Academic, Occupational Medicine states:

    “Both the Chartered Institute of Personnel & Development (CIPD) and the Confederation of British Industry (CBI)/AXA suggest that stress, depression and anxiety account for ∼40% and 37.5% of sickness absence, respectively, making it one of the top five major causes. The Sainsbury Centre for Mental Health suggests that the proportion of sickness absence that can be attributed to mental health conditions could be as high as 44% and suggests that ‘in the absence of more detailed information’, a figure of 40% represents a good point to start from. For the UK working population, ∼175 million working days are lost each year because of sickness absence with ∼70 million days lost (40%) to mental health problems.”

    Mental ill-health covers a huge spectrum from low mood through to anxiety and depression.  Dementia and Parkinson’s are also classified under mental ill-health.  Clearly no-one wants to suffer from Dementia related diseases or Parkinson’s. Therefore, as with all health issues whether mental or physical it is wise to address them from a proactive and preventative perspective, rather than being reactive when things start to get out of hand. At that point it often requires some kind of medical intervention in an attempt to provide quality of life.

    Mental wellness is as much our responsibility as physical wellness.  Infact the two are connected.  Physical wellness achieved through a nutrient rich fresh diet, exercise, down-time and quality sleep, as well as keeping the body and mind  hydrated are also pillars to good mental health.   The binary approach of being healthy or having mental ill-health, is a reflection that we often consider mental health from a limited perspective only.  Mental ill-health is not only the responsibility of the government, charitable foundations, your local doctor and your employer, but first and foremost it starts with you.  We all need to be proactive and treat our mental and physical wellbeing with respect. In doing so, education, information and guidance from other parties does not fall on deaf ears.

    7 simple steps to mental wellbeing7 SIMPLE THINGS YOU CAN DO TO SUPPORT A GOOD MENTAL HEALTH

    HEALTHY GUT – HEALTHY BRAIN

    Research is plentiful on the microbiome-gut-brain axis.  When our digestion is not working well we might suffer symptoms such as constipation, diarrhea, bloating, gas, indigestion or acid reflux.  These are all indicators of an imbalance in the digestive system and that the health of your gut microbiome is suffering.  As the gut has a direct connection to the brain via the gut-brain axis, it means that when the gut is not well, your brain will also suffer.  Perhaps it will be less sharp, unable to remember information or simply foggy?  Maintaining a healthy gut flora is essential for good mental health.

    Several factors need to be considered to ensure a healthy microbiome in the gut including quality and variety of foods.  In other words, your diet needs to feed healthy gut bacteria and starve bad bacteria.  The saying “You are what you eat” speaks loud and clear.  Eating the same thing every day will not populate the gut with healthy bacteria, nor will a diet rich in processed, starchy foods, and sugar.  Key dietary strategies for good mental health include:

    • Eat a low carbohydrate, low glycemic index diet of natural foods.  Limit wheat and wheat-based products which lead to immediate feelings of satisfaction due to the sugar high you experience very soon after eating them.  However 40 minutes later this high leads to a low that results in an energy slump and brain fatigue.
    • Eat the rainbow every day in an assortment of fruit, especially berries, and vegetables (30% fruit :70% vegetables) in order to get a wide range of antioxidants, vitamins, minerals and dietary fibre.
    • Reduce exposure to pesticides, preservatives and additives by eating whole foods and organic where possible.
    • Feed the brain on a daily basis by eating foods high in essential fatty acids (EFAs).  Found in oily fish, olive oil, coconut oil, nuts and seeds, these are essential for good gut and brain health.  Low fat foods seldom contain essential fatty acids and more often than not have added sugar.
    • Spice up your life by including a wide range of herbs and spices in your diet.  Both have many benefits depending on the specifics of the herb or spice.  Perhaps most importantly they provide a plethora of flavours to tantalise the taste buds and stimulate digestive enzymes aiding digestion.
    • Add fermented food and drinks to your diet.  These are packed with good bacteria and easy to include with your everyday meals.  Keffir can be a supplement for yoghurt. Kimchi makes a pleasant change as a slide dish or served with grilled meat or fish. Sauerkraut goes well on salad, in a sandwich or with cold fish or meat.  Kombucha, fermented tea comes in many flavours and can be enjoyed first thing in the morning to get the gut off to a good start or in the evening before going to bed so that it works whilst you are sleeping.

    TREAT YOUR MIND AND BODY WITH RESPECT

    In our fast-paced world we often overlook the importance of taking care of both mind and body.  In fact, we often take our health for granted, working long hours, pre-Covid in an air-conditioned environment, or converted cupboard which is the only place you can find some peace when working from home, eating a quick snack, rather focusing on the kids who need feeding whilst on break between lessons, often missing that walk outside to get some fresh air and movement that had you been in the office, would have meant that at least you would pop out quickly to the local café or supermarket to buy some lunch.

    Treat your mind and body like a temple.  Take care of yourself with the highest intentions to maintain a healthy mind and body.  Put aside “me” time to practice activities that bring inner peace and joy, such as yoga, meditation, singing and dancing.  Through joy and inner peace we raise our self-awareness of how we are feeling so that when listening to your body you can correct your lifestyle and eating habits before symptoms of ill-health start to show on the physical and/or mental levels and the damage already done.

    YOUR BRAIN IS A MUSCLE – TRAIN IT!

    The brain, as for the body requires exercise.  Work activities that challenge your comfort zone and mental constructs are all necessary to keep the brain active, but these activities need to be varied and kept within “safe” limits.  In other words, when you start to agonize over something allowing it to encroach or absorb your personal life leading to erratic behaviour, poor quality sleep and worry, it has gone out of safe limits, and you are well on the road to mental ill-health and burnout.  The importance of knowing when and how to switch off is vital for mental wellbeing and a relaxed demeanor that creates flow, enabling logical and calm thinking, whilst avoiding mental overload.

    STRIDE OUT INTO NATURE TO FILL YOURSELF UP WITH FRESH AIR AND NATURAL LIGHT

    Research around the positive impact of nature on our psychological and physical health, is on the increase. Not all of us have the benefit of a garden, but most live in an area that is close to a park, forest, river, lake or beach where we can enjoy the calming influence of mother nature.  In a 2019 study of 20,000 people, led by Dr Matthew White (European Centre for Environment & Human Health at the University of Exeter), found that people who spent two hours a week in green spaces have better health and wellbeing.  A daily dose of nature helps to regulate inner rhythm to be more in tune with your surroundings.  It helps with increasing your ability to be present rather than tied up and worried about what should be, what has still to be and what might be.  What is now, is what matters.  Mother nature also gives that feel good factor that is so important to stable mental health.

    BE MINDFUL – LIVE IN THE MOMENT

    How you are affects how you are in and with the world. Mindfulness means living in the present, not being concerned about the future or the past, but being fully present to what you are doing now, whether that is typing, doing the ironing or running.  Being mindful enables greater clarity around life and it stops you from being judgmental about yourself or others.  As the famous Jimmy Cliff song says:

    “I can see clearly now the rain is gone.

    I can see all obstacles in my way.

    Gone are the dark clouds that had me blind.

    It’s gonna be a bright, bright sunshiny day”

    A recent study conducted by Oxford Mindfulness Research Centre headed “Parental mental health worse since new lockdown restrictions” states “Participating parents and carers recently reported an increase in symptoms of stress, anxiety, and depression, especially during the period from November to December. This reflected symptoms such as difficulty relaxing, being easily upset or agitated, feeling hopeless, and lacking interest and pleasure, feeling fearful and worried, as well as being more irritable, over-reactive and impatient. This mirrors parent and carer reports of high levels of stress and depression between April and July last year, which were followed by lower levels of these difficulties between July and September.”

    Mindfulness allows you to intentionally see and feel your own emotions, emotions of those around you and respond in a calm manner to what might be going on in yourself or others.  Living in the present creates a conscious choice of how you respond, as opposed to the “tail wagging the dog”, the “dog wags the tail” providing feelings of confidence, comfort and security. In these times of uncertainty, mindful practice is a simple practice that you can tune into at any time, providing you with positive thoughts and feelings about yourself, the situation you are in and the future.

    KEEP YOUR BRAIN AGILE

    The brain is like any other muscle in the body, it needs working to remain active and agile.  It can be mentally stimulated and kept agile through learning new things, for example taking language lessons, attending presentations and talks that stimulate your brain, and pursuing activities such as Sudoko, crosswords, playing Chess, Bridge and Scrabble.

    FORGET THE EXCUSES – TRY SOMETHING NEW AND DO IT ANYWAY!

    It is so easy to get into our comfort zone of routine, that often leads to lack of mental stimulation and isolation from others.  It has taken Covid to highlight the importance of social contact to keep us mentally stable and active, and our brains challenged through conversation.  It has taken Covid to shake our individual comfort zones and make us challenge the need to travel to go and work in an office?  The need to shop for things that soon loose popularity and end up serving no real purpose?  It has taken Covid to make each one of us reflect on how we live our lives and what is truly important.

    Whilst employers have a role to play in creating the right working environment, whether physical or virtual, to educate and train leaders to people manage and lead with empathy, to coach and nurture performance and goal achievement rather than force it, you play an enormous role in securing your own stable and healthy mental wellness that is not only able to meet the challenges of today and the future, but thrive on them. 

     

    To find out more about how Green Key can help you and your leadership journey, contact Rachel directly.

  • Active Leadership – The Benefits of Combining Movement & Leadership

    When I was a young manager, my first General Manager at the time was a very special man, sadly no longer with us. He was general manager of the Elangeni Hotel in Durban, South Africa and he taught me many things about managing and leading people in what is a demanding, but rewarding industry. He was inquisitive, asked questions not only to satisfy his own interest, but also to check your understanding of what you might have been doing at that point in time, as well as the bigger picture of why I was doing whatever it is I was doing. He was always immaculately dressed, irrelevant of time of day or night in full suit with waistcoat and a red rose in his buttonhole. I don’t think I ever saw him in any other clothing during the 4 years I worked with him. He was respectful of everyone, no matter your position, male or female, senior or younger. I never heard him raise his voice in all that time, even when annoyed. He was a fair man, I suppose strict in some ways. He gave out autonomy to his team members expecting performance as agreed, and these characteristics shone through his leadership approach. On top of this, he led by walking about. He is what I would call an “active” leader. Of course, there were times when he was in his office, but in general once the paperwork, meetings and discussions had been completed, he was out and about. His “finger was totally on the pulse”. Nothing passed him by.

    Much of my leadership approach is based on my learning from this person as well as the variety of people working in the hotel with their vast array of backgrounds, experiences, cultures and education, all doing an honest day’s work in the hotel industry while providing me a fantastic foundation on which to learn. Perhaps they did not feel the same way!

    We often read posts on LinkedIn, X or the like on how important it is to move, to be active whether a manager or not. Personally, I’m a great advocate for this. Managers and leaders generally spend too much time at the computer or other electronic device and not enough time moving, talking to employees and clients. At the same time many managers have ideal job roles that allow them to be active not only before or after work, but also during by combining movement with going around the operations and different departments. Being visible in this way enables managers to see how things are running and to check in with team members, giving individual employees an opportunity to talk, share information, difficulties and so on while also understanding if they have any challenges, what is going well, how they are etc. Being active also provides opportunities to listen to and talk to guests and customers addressing their concerns, hearing their comments and receiving feedback. All while being active and moving around. 

    What is so important about moving? It is not necessary to run a marathon, climb the tallest mountain, or cycle 10 kilometres a day to be active to enjoy the benefits, such as:

    •    Consistent focus, clarity and balanced mental health 

    •    Consistent energy levels throughout the day

    •    Positive outlook 

    •    Reduction in stress, anxiety and mood swings 

    •    Good cardiovascular health 

    •    Easier weight management 

    •    Stronger immune system to combat seasonal bugs and viruses

    •    Better sleep

    If that’s not enough, to this list can also be added building stable and healthy relationships with others, providing the social aspects of life that are so important. Humans are herd animals and to be healthy we need social connections and relationships. A perfect link to the essence of good leadership. Leadership is only possible if followers choose to follow. This requires building relations and consequently trust, understanding employees, strong skills of emotional intelligence and the ability to listen. Showing personal vulnerability, courage, integrity and honesty. A leader cannot demonstrate these characteristics from an office by email or other internal communication system. These tools support face to face communication, but do not replace them. The lessons I learned over 30 years ago from my first general manager are still the same today!

    £340 billion was lost in the UK economy due to employees’ disengagement and 0.8 million workers in 2023/24 were suffering from work-related stress, anxiety and depression according to Perkbox and Vivup. According to HSE Safety, £14.5 billion annual costs in new cases of work-related ill health in 2022/23. How much of this is due to losing contact with employees, just expecting them to perform in accordance with the job description? A recent blog on “Engage Employee” website listed the top five reasons employees go to work and which can be summarised by saying the majority of our employees come to work for the social contact and that sense of belonging. “Engage Employee” survey results with 2,000 employees ranked reasons for coming to work as:

    1.    The People 

    2.    Feeling like I am good at it 

    3.    The hours 

    4.    It’s fulfilling 

    5.    Working as a team 

    Salary was ranked in 6th place.   

    Quite clearly social connection and interaction is rated as extremely important with 3 out of the top 5 reflecting this fact. How can you encourage your managers and leaders to be more active in the workplace, not only to get their “steps in”, and improve their overall well-being and that of their employees, but also to build trust through regular and open communication, stronger teamwork, improve problem solving, and build and manage relations with customers and guests? Being an active leader, costs nothing, but there is much to gain.

    References 

    https://www.engageemployee.com/blog/top-20-reasons-we-go-to-work

    https://hcssafety.co.uk/news/hse-statistics-2024/#:~:text=The%20annual%20cost%20of%20new,22%20to%20%C2%A37.1%20billion.

  • An Attitude of Gratitude

    Today is International Women’s Day. This is a day where women all over the world are celebrated for the many roles they play – mother, daughter, wife, aunt, chef, general director, receptionist and so on. Women are everywhere, you could argue the same for men and I would agree. My question is why are women only given formal recognition on one day of the year? Why 8th March? The answers to my questions will be many and varied depending on country and culture, your level of acknowledgment of this day and so on. But underneath the meaning of this day is appreciation and gratitude. Both worthy actions to show someone, whether male or female that you value them and that you are grateful for what they do and how they contribute to your life.

     

    Gratitude and appreciation are the foundations to showing employees whether male or female how much they are valued and how much you appreciate what they do within their role in your organisation, however large or small. Gratitude is for both large and small actions that contribute to the collective outcome of achievement of goals, to teamwork and to organisation profitability. As in the April 2022 Oak Engage report, “Not feeling valued is the top reason for unhappiness.” Therefore, it is safe to say that feeling valued is the foundation to happiness in the workplace and that according to an Oxford University 2023 study, “Happy employees are 13% more productive”.

    https://www.ox.ac.uk/news/2019-10-24-happy-workers-are-13-more-productive

     

    Who is responsible for giving appreciation and showing gratitude in an organisation?

     

    Gratitude when coming from a boss makes employees 50% more successful”.  (Forbes, April 2022)

    https://www.forbes.com/sites/carolinecastrillon/2022/04/24/how-to-create-a-culture-of-gratitude-at-work/

     

    As in the quote above from the Forbes April 2022 report, the obvious answer to this question, is the supervisor, manager and direct boss. If they want to lead and manage a motivated and inspired team of individuals, showing appreciation regularly is a top priority. That can be a simple “Thank you for…….” given directly to the person with presence showing authenticity through facial expression and body language as well as words used, or more elaborate in the form of “Employee of the month,” or other similar award. In all cases the person needs to recognise what they have done and the value it brings. Sometimes we might refer to appreciation as giving positive feedback on the spot, rather than in a formal situation, such as performance appraisal or other form of performance management.

     

    Is it just a manager that is supposed to or can say “Thank you” and show appreciation? Actually not. Fostering collaboration within teams is based on appreciation of the role that each person is responsible for and how that person takes responsibility to meet deadlines, commit to and fulfil actions and tasks, jump in to support or cover when someone in the team is struggling, share ideas, help developing those who are not as experienced and encourage fellow teammates in achievement of the goals ahead. We can all share our appreciation of each other by saying a “Thank you” and meaning it whether directly to the person or in a regular meeting where the opportunity is taken to show appreciation and give gratitude in front of the rest of the team.

     

    When we show appreciation and give gratitude, we create an environment that thrives on support of one another. It is positive, warm and fuzzy, like drinking a mug of hot chocolate in your pyjamas, while still being focused to the job in hand. It is an environment that thrives on individual employees who want to go to work because they love what they do, feel supported and valued. And the benefit according to Forbes 2023 report found that, “Happy employees are 20% more productive.”

    https://www.forbes.com/sites/forbescoachescouncil/2017/12/13/promoting-employee-happiness-benefits-everyone/

     

    How does working in such an environment help organisation performance?

     

    There are many research papers and reports that show positive outcomes for all concerned, for example,

     

     “Highly engaged teams experience 59% less turnover compared to their disengaged counterparts.” (Gallup, November 2023)

     “Highly engaged teams experience 59% less turnover compared to their disengaged counterparts.” (Gallup, November 2023)

     

    Companies that actively engage employees have customer loyalty rates 233% higher.” (Aberdeen group, 2015)

    https://www.verint.com/Assets/resources/resource-types/white-papers/aberdeen-employee-engagement-paving-the-way-to-happy-customers.pdf

     

    5% increase in employee engagement can lead to a 3% jump in revenue.” (AON, 2015)  5% increase in employee engagement can lead to a 3% jump in revenue.” (IN, 2015)

     

    Doubtful that I need to add anything further to answer this question as the quotes above do this vividly. I hope that by joining the dots and making genuine appreciation a regular occurrence and making a habit of giving gratitude that you and your organisation will discover and see the list of positive benefits for both the individual and the organisation when you make “An attitude of gratitude” common place.

     

     

    References:

    https://www.ox.ac.uk/news/2019-10-24-happy-workers-are-13-more-productive

     

    https://www.oak.com/blog/employee-satisfaction-stats/#:~:text=1.,employer%20as%20the%20main%20reason.